Contact
Kotosay support works by email and through the contact form. We answer within 24 hours.
How to reach us
Write to us through the contact form on this page. Every message reaches the support inbox, and we answer within 24 hours.
What helps us answer quickly
Write from the email address of your account, or name it in your message. For a problem with a file, add:
- the file name and roughly when you uploaded it
- the language of the recording
- what you expected and what happened instead
- a screenshot, if you have one
Privacy, refunds and security
Requests about your data, a refund or a security issue go through the same form. The privacy policy, the refund policy and the security page explain what to expect.
Please send your recordings only if we ask for one to look into a problem.
Company
Kotosay is operated under the law of the United Arab Emirates. The operating company is named in the terms of service.